Challenge: 

  • Northern Gas Networks had recently invested in significant process re-engineering and field force training for the management of gas escapes. They now wanted to understand how behaviourally safe their work sites were.

Solution: 

  • We developed and deployed a digital pen based solution to survey workers in the chosen area.

Benefits: 

  • The survey was completed in a number of weeks. 
  • Users found the equipment effective and easy to use. 
  • The workforce was surveyed in 2014, after the initial survey was undertaken in 2008.  This enabled management to show how things had improved across the period.