Challenge: 

  • National Grid asked us to design and operate compliance solutions for the North East US National Grid Gas contract in 2009.

Solution:  

  • In operation the solution is loosely based on the UK compliance system, but covers a wider range of technical audit processes.  
  • It started as a digital pen process and has been redeployed on a tablet-based solution.  In 2013 we also built, and now operate, a tablet-based compliance solution to the electricity side of the business for the assessment and measurement of elevated voltage on all the structures in the network.

Benefits: 

  • High quality data is available for high level reporting;
  • Trends are identified more quickly;
  • Non-compliance is escalated more efficiently;
  • Issues are closed out faster.